Full refund any time until your onboarding is complete.
After you sign up with Disrupt Ordinary, you book your onboarding call. Until your onboarding is complete, you can ask for a full refund of everything you've paid, for any reason.
Onboarding is complete when your onboarding call with our team has taken place and we've confirmed it. A missed or rescheduled call doesn't count. If onboarding isn't complete within 30 days of purchase, the window closes on day 30.
Before your onboarding is complete, email christina@disruptordinary.com and ask for a refund. You don't need to give a reason. Refunds go back to the card you paid with, usually within 5–10 business days.
Once onboarding is complete, payments are non-refundable. If something isn't working, contact support and we'll fix it. You can cancel any time to stop future billing.
Your monthly price covers your tools. Calls, texts, emails and AI minutes are billed on top, based on what you use, at these rates: AI voice minutes $0.165 per minute; Outbound call minutes $0.02002 per minute; Inbound call minutes $0.012155 per minute; Text messages $0.011869 per message; Emails $0.000743 per email; AI chat messages $0.025025 per message. Usage is added to your monthly bill; if it reaches $200 before the month ends, it's billed then. Outbound calls and texts may pause if usage passes your monthly limit ($500 unless you ask for more), so there are no surprise bills.
Last updated 2026-09-29